You do understand the severity of even the simplest of errors, don’t you?”
“Yes, ma’am. I do. But I did report it immediately. That should count for something, right?”
Mrs. Ramblin gritted her teeth, then said evenly, “Yes, that was the proper response to having made the error, but it doesn’t excuse the fact that you made a mistake. Making excuses is unprofessional. I want you to give a lot of thought to what you have learned from this incident.”
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