If you think the customer is always right, you've never worked at a place like Kyle's before.
Angeline has seen it all--crazy, stupid, and even mean. For the last five years, customers have tormented her daily in over five departments at her workplace, Kyle's General Store. In one chapter, she gives advice on surviving retail and shares her biggest pet peeves in the departments she has worked in. Join Angeline down memory lane as she tells her stories about crazy customers and the downright stupid questions they ask.
People complain in retail no matter what, and this proves you can't please everyone! Not at all.
Tales From Behind The Counter
One guy wanted a discount for checking out at a different register, and when self-checkouts were installed they wanted a discount for that. As if they are more special than everyone else just because they are the customer. Some customers who don’t like self-check complain about not wanting to pay to bag and scan their own groceries as if this job is beneath them. Or if they go to a cashier they complain over their attitude and the way they bag. No winning there.