Leadership combines positive influence and effective action. Four sets of words define positive influence. Say them often and they become part of the pathway to effective action. The world of hospice care reminds us to speak these words to our friends or loved ones who are in their last days.
I love you
The human challenge is to learn to speak these words throughout life not just at the end of our time in this world. These words apply to everyone who leads. Senior leaders must step away from the hard skills of leadership (results) and step into the soft skills of leadership (relationships) to combine positive influence with effective action.
A CULTURE OF GRATITUDE
Saying Thank You has a profound impact on your team. The assignment includes team members, customers, and vendors. Find regular opportunities to catch employees doing something right. Then say, Thank You! Those eight letters express gratitude that drives commitment and productivity. Whom can you thank today? Do it in person. Say it now!
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